Frequently Asked Questions

Charlottesville Dentists - Hollymead Dental Arts: Frequently Asked Questions

What are your office hours?
We are open from 8:00 am to 5:00 pm Monday through Thursday, and Friday from 8:00 am to 3:00 pm.

Do you treat patients with emergencies?
YES! As our patient you are part of our family, and we want your suffering to end as soon as possible! Call us! As your Charlottesville dentist, we will help you in a compassionate, quick, and thoughtful way.

Where are is your office?
We are located conveniently near Forest Lakes at 1538 Insurance Lane, Charlottesville, VA 22911.

How can I pay for my appointment?
We accept cash, checks, MasterCard, Visa, Discover, and Care Credit.

Which insurance providers do you participate with?
We will file for any insurance plan. We are participating providers with:
» United Concordia
» Anthem
» Delta Premier
» Guardian
» Cigna-Radius
» Met Life
» VA Insurance for Retired Military
» DentaMax
   includes but not limited to:
      United Healthcare

Who files the claim with my insurance company?
We usually file your claim for your convenience. A patient is responsible for an estimated percentage of the fee at the time of procedure. We are happy to work with your insurance company to help determine your portion of the expense. This estimate can be subject to change. We also attempt to maximize your benefits, although we ask that you familiarize yourself with the coverage and limitations of your plan.

What types of patients do you accept?
We welcome all patients, of all ages.

Are you accepting new patients?
We always welcome new patients. To provide the best care possible, our patients are scheduled for a complete oral examination, including radiographs (when necessary) and other diagnostic procedures if required.